Dummy’s Guide to Not Getting Scammed

In brief: a carrier can lose money before a truck leaves the yard. The book gives a working rule for every hard-to-undo action — who is asking, what authority they have, what exactly changes — and walks through inquiries, callbacks, MC numbers, links, paperwork, rates, pickup, delivery changes, payment changes and incident reporting, with practice decisions, seven field forms and a desk guide.

Practical freight-scam checks for carriers and the people who book, dispatch, document, and collect payment for their loads. Learn how to verify contacts, question changed instructions, handle suspicious messages, document incidents, and report problems.

Twelve chapters follow a load from the first inquiry to getting paid, each with a practice decision and an answer. The back of the book holds seven field forms, a desk guide for when minutes matter, a glossary, and dated sources. Procedures are recommended practice unless a section identifies a law or agency instruction.